UPS Holiday Help Center
Problem: 2013 peak season left many consumers and SMBs disappointed, frustrated and upset
Insight: Consumers and businesses may not be aware of all the services offered by UPS, such as international shipping and package tracking. Learning more about these services and a few handy packaging tips will ease their frustrations and make for a smooth holiday season
Solution: Develop user-friendly, animated series of how-to videos just in time for Peak 2014
The end result? A series of animated, overhead view info-graph videos providing step-by-step instructions and best practices to help keep your holiday season stress-free.